Balancing the needs of customers, employees, and businesses through optimum employee scheduling is inherently difficult. But recognizing the potential benefits in terms of productivity and customer satisfaction, it is also fundamental to address this challenge for the health and sustainability of a business.
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The world finds itself in a situation that few could imagine just a few short months ago. Uncertainty swirls around us, inducing feelings of fear and doubt with the potential to bring the global economy to a halt.
Retailers need to move beyond “considering” artificial intelligence (AI) in their enterprise to integrating it as an essential business tool.
How much did you spend on labor last month? Last week? Today? What do you do when you are spending too much on labor? Overstaffing contributes to millions of dollars in bottom line losses for stores each year.