During the Winter 2020/2021 semester, a group of smart, talented interns joined Weave Workforce to learn about our product and operations. While the students gained valuable insights into the business world and AI-powered prediction and scheduling software, we gained a team that did an amazing job supporting our marketing efforts.
The integration brings the benefits of labor optimization to dealership service departments. Taking into consideration each dealership’s unique business parameters, AI-powered Weave Workforce software maximizes proficiency by increasing productivity and efficiency on the shop floor.
Currently, the vast majority of businesses are still using shift scheduling software for time and attendance that merely repeats past schedules. While that may work for some professions, if you are running a service-oriented business with unpredictable, fluctuating workload, this approach is fundamentally flawed.
As a business owner or manager, have you considered that each employee’s contributions could be optimized through improved shift scheduling? Their talents and energy could be used to greater potential if you truly understood their unique needs and had the right scheduling tools available.
Many business decision makers use a form of judgment-based forecasting. They use their own subjective knowledge to set work schedules based on experience, intuition, and past behavior. While this method can prove effective in some situations, there are typically busy or slow periods that don’t align with one’s intuition and seem unpredictable.
While we’re all beaming with excitement over uncertainty and overtime in the world of sports, when it comes to your business operations, uncertainty and overtime are the last thing you want to face.
Negative employee interactions are often caused by a mismatch between the service to be rendered and the employees available to provide it. While staff members must of course be trained in positive customer interaction, even experienced staff members can leave customers with negative impressions when their skill set or capacity for workload is not adequately matched to the job requirement.
Rather than falling behind by duplicating last week’s schedule, jump ahead to the labor optimization tools that can predict tomorrow’s needs and match workforce to workload-providing certain forecasts in uncertain times.